Our Six Core Guarantees
Inspect your order in person at our Dar es Salaam hub in Posta before you pay. We have nothing to hide. Come see the product, check it works, then pay. That is the Megamart promise.
Pay only when your order arrives at your door. No upfront payment required — your money stays safe until you are fully satisfied. This is standard for every Megamart order, nationwide.
From confirmation to delivery, we keep you updated at every step via WhatsApp. Know exactly where your order is at all times. No guessing, no waiting in the dark.
Every product — from smartphones and gadgets to fashion and accessories — is sourced from verified international suppliers. Our quality team inspects every item before dispatch. Zero counterfeits, guaranteed.
Received a defective item? Return it within 7 days for a full replacement or refund. No questions asked. We cover the return shipping if the fault is ours.
Read Full Policy →Our support team is available around the clock via WhatsApp. Real people, real answers — not bots. Reach us at +255 714 137 227 or support@megamartbuy.com anytime.
At Megamart, we believe every Tanzanian deserves access to genuine, high-quality products at fair prices — without the fear of being scammed. That is why we built a system where trust is not just a promise, it is built into every step of how we operate.
Before any product enters our catalogue, it goes through a rigorous sourcing and verification process. We work exclusively with verified international suppliers who provide full product documentation. Every smartphone comes with IMEI verification. Every electronic comes with manufacturer warranty documentation. Every fashion item is inspected for quality and authenticity.
Our Cash on Delivery model is not just a payment option — it is a statement of trust. It means we are confident enough in our products that we do not need your money until you are satisfied. No other store in Tanzania offers this level of assurance at scale.
You place your order — via WhatsApp, our website, or by calling +255 714 137 227. No account required.
We confirm and process — you receive a WhatsApp confirmation within 30 minutes with your order details and estimated delivery time.
We keep you updated — real-time status updates via WhatsApp so you always know where your order is. No black holes.
Your order arrives — our courier delivers to your door. You inspect the item, confirm it is correct and working.
You pay after inspection — only when you are 100% satisfied. Cash, M-Pesa, Tigo Pesa, or Airtel Money accepted.
Join thousands of Tanzanians who shop with confidence. Zero risk. Real products. Real people. Real support.